Terms and Conditions

Updated May 11, 2026

General provisions

By accessing the Background Buddy website and by registering or using the Service (including where payments or subscriptions are offered), you confirm that you accept and are bound by the terms of use set out in the Terms and Conditions below. These terms apply to the entire website as well as to any email or other type of communication between you and Background Buddy.

In no event shall the Background Buddy team be liable for any direct, indirect, special, incidental or consequential damages, including but not limited to loss of data or profits, arising out of the use or inability to use the materials on this site, even if the Background Buddy team or an authorized representative has been advised of the possibility of such damages. If your use of the materials on this site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

Background Buddy will not be liable for any consequences that may arise during the use of our resources. We reserve the right to change prices and to revise the resource usage policy at any time.

License

Background Buddy grants you a revocable, non-exclusive, non-transferable, limited license to access and use the website in strict accordance with the terms of this agreement.

These Terms and Conditions constitute a contract between you and Background Buddy (referred to in these Terms and Conditions as “Background Buddy”, “we”, “our” or “us”), the provider of the Background Buddy website and of the services accessible from the Background Buddy website (collectively referred to in these Terms and Conditions as the “Background Buddy Service”).

You agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, please do not use the Background Buddy Service. In these Terms and Conditions, “you” means both you as an individual and the entity you represent. If you breach any of these Terms and Conditions, we reserve the right to terminate your account or block access to your account without notice.

Definitions

For the purposes of these Terms and Conditions:

Restrictions

You agree not to, and not to allow others to:

Fees, subscriptions and refunds

Background Buddy is a software platform (SaaS) for production and background-casting management. Any subscription or service fees are subject to the commercial terms communicated at the time of subscription. Use of the Service is also covered by the Privacy Policy. If you are not satisfied with the Service or wish to discuss a refund, contact us using the contact details provided; any applicable refund policy will be communicated to you within the contractual framework entered into with Background Buddy or your client organization.

Accounting and fee calculation

The Service may offer tools for timesheets, calculation of fees, contributions, deductions and amounts associated with background-actor contracts (collectively, the “accounting calculations”). These calculations are provided by Background Buddy strictly for informational purposes: they rely on configurable rules, data entered by users and union agreements that may change or be interpreted differently depending on the context of each production.

Background Buddy does not guarantee the accuracy, completeness or suitability of the accounting calculations with respect to specific agreements, collective agreements, applicable laws or the accounting practices of each production. It is the responsibility of the production's accounting department(or any authorized person acting on its behalf) to verify, correct where applicable and validate the amounts before any operational or financial use.

When the production's accounting department validates a contract or timesheet in the Service, then sends background actors a contract or payment document containing the calculation of the fee or related amounts, it is that accounting department — and, where applicable, the production it represents — that bears responsibility toward the background actors and the third parties concerned. Background Buddy assumes no responsibility for the amounts payable, tax or social-security filings, or for the consequences arising from the validation or sending of such documents by the production.

Your suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, the “Suggestions”) that you provide to Background Buddy regarding the website will remain the exclusive property of Background Buddy.

Background Buddy is free to use, copy, modify, publish or redistribute the Suggestions for any purpose and in any manner, without crediting you or compensating you.

Your consent

We have updated our Terms and Conditions to provide you with full transparency about what is set when you visit our site and how that information is used. By using our website or creating an account, you hereby accept our Terms and Conditions.

Links to other websites

These Terms and Conditions apply only to the Services. The Services may contain links to other websites that are not operated or controlled by Background Buddy. We are not responsible for the content, accuracy or opinions expressed on such websites, and we do not verify, monitor or check the accuracy or completeness of such websites. Remember that when you use a link to go from the Services to another website, our Terms and Conditions no longer apply. Your browsing and interactions on any other website, including those linked from our platform, are subject to the rules and policies of that website. These third parties may use their own cookies or other methods to collect information about you.

Cookies

Background Buddy uses “cookies” to identify the sections of our website that you have visited. A cookie is a small data file stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our website, but they are not essential to its use. However, without these cookies, certain features may no longer be available, or you would have to enter your login credentials each time you visit the website, because we would not be able to remember that you had already logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the features of our website properly, or at all. We never place personally identifiable information in cookies. For more details, see our Cookies page.

Changes to our terms and conditions

You acknowledge and agree that Background Buddy may stop (permanently or temporarily) providing the Service (or any features of the Service) to you or to users generally, at Background Buddy's sole discretion, without prior notice. You may stop using the Service at any time. You do not need to specifically inform Background Buddy when you stop using the Service. You acknowledge and agree that if Background Buddy disables access to your account, you may be prevented from accessing the Service, your account details or any files or other content contained in your account.

If we decide to change our Terms and Conditions, we will post those changes on this page and/or update the modification date of the Terms and Conditions below.

Changes to our website

Background Buddy reserves the right to modify, suspend or discontinue, temporarily or permanently, the website or any service to which it is linked, with or without notice and without incurring any liability to you.

Updates to our website

From time to time, Background Buddy may make improvements to the website's features, including patches, bug fixes, updates, upgrades and other modifications (“Updates”).

Updates may modify or remove certain features of the website. You agree that Background Buddy has no obligation to (i) provide any Updates, or (ii) continue to provide you with or enable access to any particular features of the website.

You further agree that all Updates will be (i) deemed to form an integral part of the website, and (ii) subject to the terms and conditions of this Agreement.

Third-party services

We may display, include or make available third-party content (including data, information, applications and other products or services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Background Buddy shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Background Buddy does not assume and will not have any liability to you or any other person or entity for any Third-Party Services.

The Third-Party Services and links to them are provided solely for your convenience, and you access and use them at your own risk and subject to the terms and conditions of such third parties.

Term and termination

This Agreement will remain in effect until terminated by you or by Background Buddy. Background Buddy may, at its sole discretion, at any time and for any reason or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Background Buddy, if you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the website and all copies thereof from your computer.

Upon termination of this Agreement, you must cease all use of the website and delete all copies of the website from your computer.

Termination of this Agreement will not limit any of Background Buddy's rights or remedies at law or in equity in the event of your breach (during the term of this Agreement) of any of your obligations under this Agreement.

Copyright infringement notice

If you are a copyright owner or the agent of such an owner and you believe that any content on our website infringes your copyright, please contact us with the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the allegedly infringing content; (c) your contact details, including your address, telephone number and an email address; (d) a statement by you that you have a good-faith belief that the use of the content is not authorized by the copyright owners; and (e) a statement that the information in the notification is accurate and that, under penalty of perjury, you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold harmless Background Buddy and its parent companies, subsidiaries, affiliates, officers, employees, agents, partners and licensors (as applicable) against any claim or demand, including reasonable attorneys' fees, arising out of: (a) your use of the website; (b) your breach of this Agreement or of any law or regulation; or (c) your violation of any third-party right.

No warranties

The website is provided to you “AS IS” and “AS AVAILABLE”, with all faults and defects, without warranty of any kind. To the maximum extent permitted by applicable law, Background Buddy, on its own behalf and on behalf of its affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the website, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, as well as warranties that may arise from course of dealing, performance, usage or trade practice. Without limiting the foregoing, Background Buddy provides no warranty or undertaking, and makes no representation of any kind, that the website will meet your requirements, achieve the intended results, be compatible or work with any other software, system or service, operate without interruption, meet any performance or reliability standards, be error-free, or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Background Buddy nor any of its suppliers makes any representation or warranty, express or implied, of any kind: (i) as to the operation or availability of the website, or the information, content, materials or products contained therein; (ii) that the website will be uninterrupted or error-free; (iii) as to the accuracy, reliability or timeliness of any information or content provided through the website; or (iv) that the website, its servers, the content or the emails sent by or on behalf of Background Buddy are free of viruses, scripts, Trojan horses, worms, malware, time bombs or other harmful components.

Some jurisdictions do not allow the exclusion or limitation of implied warranties, or the limitation of the applicable statutory rights of a consumer; therefore, some or all of the above exclusions and limitations may not apply to you.

Limitation of liability

Notwithstanding any damages that you might incur, the entire liability of Background Buddy and its suppliers under any provision of this Agreement, and your exclusive remedy for all of the foregoing, will be limited to the amount you actually paid for the website.

To the maximum extent permitted by applicable law, in no event will Background Buddy or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, business interruption, personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the website, third-party software and/or hardware used with the website, or otherwise in connection with any provision of this Agreement), even if Background Buddy or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; therefore, the above limitation or exclusion may not apply to you.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, that provision will be modified and interpreted so as to achieve the objectives of that provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notice published by Background Buddy on the Services, constitutes the entire agreement between you and Background Buddy concerning the Services. If any provision of this Agreement is held invalid by a court of competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of this Agreement, which will remain in full force and effect. No waiver of any term of this Agreement will be deemed a further or continuing waiver of that term or any other term, and Background Buddy's failure to assert any right or provision under this Agreement will not constitute a waiver of that right or provision. YOU AND Background Buddy AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUED. OTHERWISE, SUCH CAUSE OF ACTION WILL BE PERMANENTLY BARRED.

Waiver

Except as otherwise provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement will not affect a party's ability to exercise that right or require such performance at any time thereafter, and the waiver of a breach will not constitute a waiver of any subsequent breach.

The failure of either party to exercise, or the delay in exercising, any right or power under this Agreement will not constitute a waiver of that right or power. Likewise, the single or partial exercise of any right or power under this Agreement will not preclude the further exercise of that right or of any other right granted herein. In the event of a conflict between this Agreement and any purchase terms or other applicable terms, the terms of this Agreement will prevail.

Changes to this Agreement

Background Buddy reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a change is material, we will notify you at least 30 days before the new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after any revision takes effect, you agree to be bound by the revised terms. If you do not accept the new terms, you are no longer authorized to use Background Buddy.

Entire agreement

This agreement constitutes the entire agreement between you and Background Buddy regarding your use of the website and supersedes all prior and contemporaneous agreements, whether written or oral, between you and Background Buddy.

You may be subject to additional terms and conditions that apply when you use or purchase other Background Buddy services, which Background Buddy will provide to you at the time of such use or purchase.

Updates to our terms

We may change our Service and our policies, and we may need to change these Terms so that they accurately reflect our Service and our policies. Unless otherwise required by law, we will notify you (for example, through our Service) before making changes to these Terms and give you the opportunity to review them before they take effect. Thereafter, if you continue to use the Service, you will be bound by the updated Terms.

If you do not wish to accept these Terms or any updated version of them, you may delete your account.

Intellectual property

The website and all of its content, features and functionality (including, without limitation, all information, software, text, displays, images, video and audio files, as well as their design, selection and arrangement) are the property of Background Buddy, its licensors or other providers of such material and are protected by U.S., Canadian and international copyright, trademark, patent, trade-secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any manner, in whole or in part, without the express prior written authorization of Background Buddy, except as expressly provided in these Terms and Conditions. Any unauthorized use of the material is prohibited.

Arbitration agreement

This section applies to any dispute, EXCEPT FOR DISPUTES RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF CONCERNING THE ENFORCEMENT OR VALIDITY OF YOUR INTELLECTUAL PROPERTY RIGHTS OR THOSE OF Background Buddy. The term “dispute” means any dispute, action or other controversy between you and Background Buddy concerning the Services or this agreement, whether based on contract, warranty, tort, statute, regulation, ordinance or any other legal or equitable basis. The term “dispute” will be given the broadest possible meaning permitted by law.

Notice of dispute

In the event of a dispute, you or Background Buddy must send the other party a notice of dispute, which is a written statement setting out the name, address and contact details of the party giving it, the facts giving rise to the dispute and the relief requested. You must send any notice of dispute by email to: contact@background-buddy.com. Background Buddy will send you any notice of dispute by mail to your address if we have it, or otherwise to your email address. You and Background Buddy will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the notice of dispute is sent. After this sixty (60)-day period, you or Background Buddy may commence arbitration proceedings.

Binding arbitration

If you and Background Buddy are unable to resolve a dispute through informal negotiation, any other attempt to resolve the dispute will be conducted exclusively through binding arbitration, as described in this section. You waive the right to bring (or participate as a party or class member in) any dispute before a court, judge or jury. The dispute will be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary relief from any court of competent jurisdiction, as necessary to protect its rights or property pending the outcome of the arbitration. All legal, accounting and other fees, as well as the fees and expenses incurred by the prevailing party, will be borne by the losing party.

Submissions and confidentiality

If you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the exclusive property of Background Buddy without any compensation or credit to you. Background Buddy and its affiliates will have no obligation regarding such submissions or postings and may use the ideas contained in such submissions or postings for any purpose and on any medium in perpetuity, including, but not limited to, developing, manufacturing and marketing products and services using such ideas.

Promotions

If Background Buddy were ever to run contests, promotions or similar operations through the Service, these would be governed by rules published at the time of the operation (eligibility, prizes, data processing, etc.). To date, no generic “promotion” mechanism is imposed merely by using the platform.

Additional commercial terms may apply to certain subscriptions or purchases made with Background Buddy or with an authorized distributor; they will be communicated at the time of subscription.

Typographical errors and pricing

If a pricing offer or a feature description is displayed in a manifestly erroneous manner online, we reserve the right to correct it and, where applicable, to refuse or cancel any order or subscription manifestly based on that error, with a refund of amounts already collected where payment has been made and where the law or the contract requires it.

Miscellaneous

If, for any reason, a court of competent jurisdiction finds any provision or portion of these Terms and Conditions to be unenforceable, the remainder of these Terms and Conditions will continue in full force and effect. Any waiver of any provision of these Terms and Conditions will be effective only if made in writing and signed by an authorized representative of Background Buddy. Background Buddy will be entitled to injunctive or other equitable relief (without the obligation to post any bond or security) in the event of a breach or anticipated breach by you. Background Buddy operates and controls the Background Buddy Service from its offices in the United States and Canada. The Service is not intended to be distributed to or used by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, persons who choose to access the Background Buddy Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent they are applicable. These Terms and Conditions (which include and incorporate Background Buddy's Privacy Policy) contain the entire agreement and supersede all prior agreements between you and Background Buddy regarding their subject matter, and cannot be modified by you. The section headings used in this agreement are for convenience of reading only and have no legal value.

Disclaimer

Background Buddy is not responsible for the content, code or any other inaccuracies. Background Buddy provides no warranty.

In no event will Background Buddy be liable for any special, direct, indirect, consequential or incidental damages, or any other damages, whether in an action in contract, negligence or other tort, arising out of or in connection with the use of the Service or the content of the Service. Background Buddy reserves the right to add, remove or modify the content of the Service at any time without prior notice.

The Background Buddy Service and its content are provided “as is” and “as available”, without any warranty or representation of any kind, whether express or implied. Background Buddy is a distributor and not a publisher of the content provided by third parties; as such, Background Buddy exercises no editorial control over such content and provides no warranty or representation as to the accuracy, reliability or timeliness of the information, content, services or goods provided through or accessible via the Background Buddy Service.

Without limiting the foregoing, Background Buddy expressly disclaims all warranties and representations regarding any content transmitted on or in connection with the Background Buddy service, or on sites that may appear as links on the Background Buddy service, or in the products provided as part of or in connection with the Background Buddy service, including, without limitation, any warranty of merchantability, fitness for a particular purpose or non-infringement of third-party rights. No oral advice or written information provided by Background Buddy or any of its affiliates, employees, officers, directors, agents or others will constitute a warranty. Pricing and availability information is subject to change without notice. Without limiting the foregoing, Background Buddy does not warrant that the Background Buddy Service will be uninterrupted, intact, timely or error-free.

Contact us

Please do not hesitate to contact us if you have any questions.

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